Our contact information
Genesis Art Supplies
2417 N Western ave
Chicago Illinois, 60647
773 292 2990 (between 8 a.m. and 7 p.m. CST)
or toll free 1-800-YES-4-ARTinfo@foamcore.com
Some items cannot ship outside of the US. This includes any hazardous or flammable materials.
Notification will be given if this applies.
The items,their cost,their weight and size, and the destination determine the method of shipment and the cost of shipping international orders.
International orders are shipped by the United States Postal Service thru Express Mail (3-5 day service)and Priority Mail (6-10 day service),
and also by DHL and UPS on request.
**The recipient is responsible for all taxes, duties, and brokerage fees. These cannot be estimated prior to shipping.
We are unable to remove pricing from documents, as the correct value must be provided.
***We do not mark packages as gifts or samples; all prices will be shown for custom clearance.
International orders do not ship without customer approval. For questions regarding shipping charges please email firstname.lastname@example.org.
Refund, Returns and Cancellation Policies:
RETURN POLICY: foamcore.com offers a 10 day return policy on MOST items upon receiving your order.
foamcore.com reserves the right to deny returns DEPENDING ON THE REASON AND CONDITION OF THE SALE.
If we choose to accept returns, there will be a restocking charge depending on the item.
Freight charges are non-refundable.
Call if you have any questions prior to placing the order. 773 292 2990